Your safety is paramount
The Westland Tai Poutini National Park is a beautiful and natural environment. It is an area where the dramatic forces of nature are at their most spectacular, and as such, it demands respect and an acknowledgement of the risks to all visitors.
At Fox Glacier Guiding we take your safety very seriously. Our safety policies and procedures ensure that to the best of our ability, we keep you safe, maximising your enjoyment of the park and delivering you back to Fox Glacier town base with great memories.
Professional guiding is our business, and we love it. We’ve guided over one million visitors on the glacier since 1974. All Fox Glacier Guiding Guides are constantly being reviewed and assessed internally to ensure their knowledge is up to date, and their guiding practices are of the highest quality. Every guide, from our most seasoned to our newest guides, is subject to this. We never take safety for granted.
Our guides are either fully qualified, or in training for Hard Ice Guide and Alpine Trekking Guide certifications through the internationally recognised New Zealand Mountain Guides Association(NZMGA) . Our business was a key driver in developing the glacier guiding qualifications pathway in collaboration with the NZMGA.
Fox Glacier Guiding also carries OutdoorsMark certification. This is proof that the company is achieving benchmark standards of safety assurance and quality. We have been awarded a certificate of achievement after successful completion of our safety audit in June 2015.
Qualmark is New Zealand tourism’s official quality control agency. It licenses professional and trustworthy New Zealand tourism businesses to use ‘the Qualmark’ – tourism’s official ‘quality mark’, only when the highest standards of operational excellence are met. Fox Glacier Guiding carries Qualmark accreditation.
Pre-existing medical conditions
Please tell us if you suffer from any condition or illness or injury which might affect your ability to enjoy your glacier experience. These might include (but are not limited to) heart, respiratory, circulatory illnesses, dizziness, vertigo, diabetes, back pain, or even any aches sprains or bruises that might affect your comfort. Our aim is to make your visit as enjoyable as it can be. Help us to provide you with a positive experience.